Privacy policy.

What this covers

This policy describes what information Install4U collects when you use our website (install-4u.com and any related subdomains) or sign up for a Watch4U service plan, how we use it, and how we protect it.

Information we collect

When you contact us through our website or sign up for service, we collect the information you provide directly: your name, email address, phone number, billing information, service address, and any details you share about your security system. We collect this only to deliver the service you requested and communicate with you.

We may also collect basic technical information when you visit our website — IP address, browser type, referring page, and pages you visited.

How we use your information

We use your information to provide service, send service reports, process payments, communicate with you about your plan, and respond to inquiries. We do not sell your information to third parties. We may share information with service providers who help us operate the business — such as our payment processor and proposal software — but only to the extent needed to deliver the service.

Service-related data

As part of providing Watch4U service, we may store screenshots, system status reports, technician notes, and other documentation related to your system. This information is treated as confidential and is shared only with you and authorized personnel involved in your service.

Cookies and analytics

We use Google Analytics to understand how visitors use our websites, including measuring activity across both install-4u.com and watch-4u.com as a single visit. Google Analytics sets cookies that collect aggregated, non-identifying usage information — such as pages viewed, approximate location, and device type — and we do not use it to identify you personally. You can opt out with the Google Analytics opt-out browser add-on, disable cookies in your browser settings, or review Google’s privacy policy.

Data security

We take reasonable steps to protect your information. Our website uses HTTPS encryption. Payment information is handled by our payment processor and is not stored on our servers. Service records are stored on secured systems with restricted access.

Your rights

You can request access to the personal information we hold about you, ask us to correct or delete it, or opt out of marketing communications at any time. Reach out at contact@install-4u.com.

Updates to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Contact

Questions about this policy? Email us at contact@install-4u.com.